Formerly known as UMS Group Europe

Digital Solutions: Tools & Data Services

OPˣ: Operational Performance
Excellence

Speed | Access | Insight | Savings

Operational Performance Excellence (OPˣ) is a robust analytic workforce and asset performance management application. OPˣ empowers utilities to identify productivity and efficiency improvement opportunities, reducing unnecessary costs. It enables management to measure, manage, and enhance staff productivity, providing a unified operational view across the organization. The Product Accelerator Solutions, lightweight, cost-effective, and highly configurable, deliver operational and predictive analytics, emphasizing SPEED, ACCESS, INSIGHT, & SAVINGS.

The OPˣ Value Proposition

  • Spot opportunities for performance and productivity enhancement within field force and key assets.
  • Achieve measurable reductions in O&M spending through performance improvements.
  • Exstensive ROI warrents investment.
  • Ensure timely, consistent, and transparent access to critical decision-making and planning information.

Expedite Reporting & Decision Making

  • Streamline data extraction, analysis, and reporting processes for proactive decision-making.
  • Target relevant data for meaningful insights, avoiding unnecessary information overload in reports.
  • Swiftly address inquiries and drive positive changes by answering questions in minutes, enhancing operational efficiency.

Automate Reporting & Alerts

  • Enhance information dissemination by automating the timely and frequent sharing of important and relevant updates.
  • Effortlessly generate and schedule personalized weekly, monthly, and annual automated reports.
  • Eradicate the risk of manual errors in your reports.
  • Facilitate the reassignment of analysts to tasks focused on performance analysis and interpretation.
  • Alert relevant parties via email when specific thresholds are breached or conditions are met, ensuring faster response times and mitigating compliance risks.

Leverage Discreet Data Through Integration

  • Integrate data from diverse systems into a unified repository for streamlined cost, productivity, schedule, and performance analyses, establishing a “one-stop data hub”.
  • Generate and export novel data, including risk factors, schedule adherence, predictive outcomes, priorities, and more, facilitating seamless integration with other systems.

Increase & Democratize Access to Information

  • Effortlessly delve into results to identify issues, patterns, trends, and opportunities rapidly and efficiently.
  • Make data accessible and understandable for users at all organizational levels.
  • Enhance scheduling and estimating accuracy with precise information and insights into historical trends.

Improve Data Quality & Awareness

  • Monitor and report on data quality to underscore the importance of accurate data collection and record-keeping within the organization.
  • Establish a “virtuous cycle” where measurement leads to focus, improving data accuracy, and in turn, enhancing measurement and sustaining data quality.
  • Predict work backlog with more accuracy through improved estimates.
  • Identify and rectify data issues promptly using a robust validation process.

Set More Focussed Targets

  • Establish precise targets by isolating cost and performance based on factors such as asset age, manufacturer, voltage, location, etc.
  • Steer clear of “one size fits all” overtime targets by assessing specific workload and ratios of staffing levels to assets or other relevant factors.
  • Define local staffing levels and O&M budgets in a more fact-based manner using historical data; monitor and adjust throughout the year.

Improve Performance

  • Facilitate “deep-dive” analyses, streamlining and reducing the time from problem identification to well-targeted interventions.
  • Empower teams by fostering a proactive stance among supervisors and managers in owning performance within their areas.
  • Mitigate compliance risk by employing predictive analytics to assess completion versus due dates.

Reduce Costs

  • Analyze and understand your highest-cost factors, providing insights into whether repair or replacement is the more cost-effective option.
  • Swiftly identify underperforming assets to facilitate the transfer of spending from O&M to capital projects.
  • Enhance workforce productivity and reduce labor costs by identifying and leveraging best practices across various work categories throughout the organization.
  • Increase transparency on overtime and non-productive time to reduce labor costs.
  • Realize rapid payback, typically within 3-6 months, by justifying the initial expenditure to implement OPˣ with substantial improvements in field productivity.

Business Benefits

0 -20%

INCREASE IN PRODUCTIVITY

0 %

O&M SAVINGS

0 %

INCREASE IN PRODUCTIVITY

OPˣ: Designed to Meet Your Needs

Enhanced Operational Insights

OPˣ enables dynamic filtering and drill downs across attributes and dimensions, including geography, work types, and asset demographics, under various operational domains such as:

  • Productivity
  • Plan completion
  • Schedule Effectiveness
  • Overtime
  • “Bad Actor” assets
  • Data Quality

Intuitive Data Navigation and Visualization

The applications offer simple and intuitive navigation. Reporting screens present various combinations of charts and tables for visualizing loaded data. Interactive chart buttons and filter lists alongside these objects facilitate refined data exploration and analysis.

Empowering Data Exploration

By integrating and connecting diverse datasets, coupled with advanced features like sophisticated filters, detailed drill-downs, and customizable chart options, OPˣ empowers users to conduct independent and comprehensive data analysis through self-exploration.

Deployment Approach

Installing OPˣ is quick and easy. Our proven methodology enables you to deploy OPˣ in a few manageable steps over a 2-3 month period.

Participant Feedback

“The IDBC delivers concrete opportunities for improvement, like rethinking our network configuration and the registration of contractor safety data.“

“The data collection is challenging, but it enables us to understand and improve our data better which helps us when the regulator has data requests.”

Certificate Training

The IAM Certificate recognizes individual asset management knowledge and understanding of the fundamental principles of asset management. This 3-day training serves as a preparation course to later obtain the IAM Certificate in a two-hour online exam.

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